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Our customer lifecycle management technologies give your business complete situational awareness of all client interactions. Our integrated messaging services, business process tools and document management programs give you a unified place to not only view these interactions but also the ability to act on them.
- Switchboard - Direct calls to any device using your own custom criteria. Make calls from any number displayed using our integrated phone service. Manage the OnCall schedule for your team. Access caller information, reason codes, notes and follow-up activities in one consolidated view. All from Switchboard.
- EchoData - Integrate with Outlook, GMail and other PIM solutions including over the air synchronization for contacts, tasks, calendar and interaction history.
- Mobile - Access and manage client information from your mobile device.
- Landing Page - View your applications and customer interactions on one dashboard-like interface - including email accounts, contacts, calendar, communication logs and more.
- Doc Mgmt - Access important business documents from any location and manage them with transaction-based and customer-centric context.
Teledini is a hosted and scalable Enterprise 2.0 platform. That means our solutions and services use the latest technologies and are cost-effective because we maintain the system for you. We can easily customize a powerful solution that is optimized for your organization and integrates with existing tools and business data.
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